Terms and Conditions

General Introduction and Applicability

These terms and conditions ("Terms") apply to the nagad88 live website and all related services. By accessing the site, creating an account, or using any service, you become legally bound by these Terms.

To learn more about us and understand how we operate, please read our About Us page.

nagad88 live reserves the right to amend these Terms at any time for reasonable cause. Amended terms take effect as soon as they are published on the site. Users are advised to check this page regularly at their own responsibility.

1.1 Scope of Services

nagad88 live is an online gaming platform offering slots, live casino, fishing games, sports betting and other gaming services. All services are available only to eligible users who meet the stated requirements.

1.2 Language and Interpretation

These Terms are written in Bengali. In the event of any ambiguity, the interpretation of nagad88 live shall be considered final.

Eligibility and Age Requirement

To use nagad88 live services, applicants must meet all of the following conditions:

• Must be at least 21 years of age (applies to 21+).
• Must operate the account in their own name and for themselves — not on behalf of another person.
• Must not be subject to any restriction on using online gaming services under the laws of their own country.
• Must not be on an active self-exclusion list.

nagad88 live may request documents at any time to verify age or identity. Failure to provide documents or providing false information may result in account suspension or permanent closure.

Account Registration and Security

3.1 One Account Policy

Each person is permitted only one account. If multiple accounts are found under the same person, nagad88 live reserves the right to close all of them and forfeit any bonuses accumulated.

3.2 Accurate Information

The name, mobile number, date of birth and payment details provided at registration must be accurate and up to date. Providing false or misleading information may result in account closure and the deposited funds may not be returned.

3.3 Password and Account Security

It is your responsibility to keep your login credentials — username and password — completely confidential. If you suspect any unauthorised access to your account, notify our support team immediately. Allowing anyone else to use your account is strictly prohibited.

3.4 Account Verification

To maintain a secure environment, nagad88 live may request a national ID card, passport or other government-issued document at any time. Withdrawal access may be limited until verification is complete.

Deposits, Withdrawals and Payments

4.1 Accepted Methods

nagad88 live currently supports deposits and withdrawals via: bKash, Nagad, Rocket, Upay and bank transfer (including major commercial banks such as BRAC Bank, Dutch-Bangla Bank and Islami Bank).

4.2 Limits and Processing Times

Minimum deposit: ৳100 (same for all methods). Minimum withdrawal: ৳500. Withdrawals are generally processed within 5–30 minutes.

4.3 Ownership of Funds

Deposited funds must come from a legitimate source that belongs to you. Using a third party's funds or another person's payment method is strictly prohibited and may result in account closure.

4.4 Right to Decline or Suspend

If fraud, a system error or unusual activity is suspected, nagad88 live may temporarily suspend a withdrawal request or delay processing until an investigation is complete.

Bonuses and Promotions

5.1 Welcome Bonus

New members at nagad88 live receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. Before withdrawing the bonus, the bonus amount must be wagered 15 times (wagering requirement). Example: a ৳1,000 deposit earns a ৳1,200 bonus, giving a total balance of ৳2,200; before withdrawing the bonus, ৳1,200 × 15 = ৳18,000 must be wagered.

5.2 Bonus Usage Conditions

• Bonus funds cannot be converted directly to cash — they can only be withdrawn after the specified wagering requirement has been met.
• Misuse of bonuses or claiming them across multiple accounts will result in the bonus being cancelled.
• nagad88 live may change or discontinue any promotion at any time without prior notice.
• For full details on any bonus, please refer to the specific terms and conditions of each offer.

5.3 VIP Program

The nagad88 live VIP program has three tiers: Bronze — weekly cashback up to 0.5%; Silver — up to 1.0%; Gold — up to 1.5%. Weekly cashback is calculated on your total net loss for the week (total losses minus total winnings) at the applicable rate. Moving to a higher tier depends on your ongoing activity.

Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure:

• Any attempt at fraud, manipulation or exploiting system vulnerabilities.
• Bonus abuse — claiming bonuses from multiple accounts belonging to the same person or household.
• Using robots, bots, scripts or automated software to play games.
• Money laundering or using funds from illegal sources.
• Attempting to gain unauthorised access to another user's account.
• Attempting to make unauthorised modifications to any software or system on the site.

If any of the above prohibited activities are proven, nagad88 live may close the account of the person involved, seize deposited funds and take legal action if necessary.

Betting Rules

7.1 Bet Acceptance

Whether a bet has been finally accepted will be determined from nagad88 live server logs. A bet recorded on the server is valid even if it does not appear on the user's screen due to a connection issue.

7.2 Odds Changes

In sports betting, odds may change at any time before an event begins. The odds at the moment the bet is accepted are considered final.

7.3 Event Cancellation or Postponement

If a match or event is postponed indefinitely or cancelled, the stake for that bet will be refunded. Detailed rules can be found in the separate guidelines for each sports category.

7.4 Maximum Winnings Limit

nagad88 live reserves the right to set a limit on the maximum withdrawable winnings within a given period. This limit may vary depending on the game type and current promotions.

Privacy and Data Protection

nagad88 live follows strict policies regarding the collection, storage and use of users' personal data. For full details on how your data is collected and processed, under what circumstances it may be shared with third parties, and what measures we take to protect it, please read our Privacy Policy.

All transactions and personal data are protected using SSL encryption and modern security technology. However, complete security on the internet cannot be guaranteed — so it is important to stay careful about protecting your own account.

Responsible Gaming

nagad88 live believes that gaming is a form of entertainment, not a source of income. We encourage responsible gaming practices and provide various tools to help users set their own limits.

For detailed information on setting deposit limits, self-exclusion and dealing with gaming problems, please read our Responsible Gaming Policy.

• Use of gaming services by anyone under the age of 21 is strictly prohibited.
• If you or someone you know shows signs of a gaming problem, seek help immediately.
• Gaming should never be done using borrowed money or funds needed for daily expenses.

Service Interruptions and Limitation of Liability

10.1 Service Interruptions

The site's services may be temporarily unavailable due to maintenance, technical issues or external causes. nagad88 live will not be liable for any losses incurred by users as a result of such interruptions.

10.2 Software Errors

If an error is detected in the game software or system, nagad88 live reserves the right to cancel the relevant bet or transaction and notify the affected user.

10.3 Limitation of Liability

To the maximum extent permitted by applicable law, nagad88 live will not be liable for indirect, incidental or consequential losses. In any situation, our total liability is limited to the balance available in your account.

Complaints and Dispute Resolution

If you have a complaint, please first contact our support team via 24/7 live chat or email. General complaints are resolved as quickly as possible.

Support is available in both Bengali and English via live chat and email. For complex matters, a final decision will be communicated after the investigation process is complete.

Visit our FAQ page for answers to frequently asked questions and solutions to common issues — many topics are covered in detail there.

Copyright and Intellectual Property

All content on the nagad88 live website — text, images, logos, graphics, software and design — is protected under our copyright or that of our suppliers. Copying, distributing or using any of it commercially without prior written permission is strictly prohibited.

The intellectual property rights to third-party game software and content belong to the respective developers or publishers. The names and game titles of Pragmatic Play, PG Soft, JILI, Evolution, Spribe and other studios are the property of their respective companies.

Changes to Terms and Termination

13.1 Changes to Terms

nagad88 live may change any part of these Terms at any time. Amended terms take effect from the date they are published on the site. It is your responsibility to check this page regularly.

13.2 Account Closure by User

Users may close their account at any time — contact our support team to do so. If a valid balance exists at the time of closure, it may be withdrawn subject to wagering requirements being met.

13.3 Account Closure by nagad88 live

nagad88 live may suspend or close any account without prior notice for breach of these Terms, suspected fraud or other valid reasons.